How do I determine the shipping cost on an item?
     Simply add the item(s) you would like to your cart, and enter your shipping zip code in the space provided. Once you submit your zip code, the website will pull up shipping costs automatically for any items in your shopping cart.

Do you offer free shipping?
     We strive to have the lowest price on all of our products, which means we don't include shipping costs in the product price. Because of this, shipping is an additional charge for all orders. We don't add any handling fees to the costs quoted by UPS.com for any order placed through our website. If you'd like to check for yourself, our shipping zip code is 68117, and all shipping weights are clearly listed on our website.

Why can't I track my Priority Mail shipment?
     Priority Mail offers delivery confirmation only. At some point in the future, the postal service is planning on making this into a full tracking service, but for now, it will only tell you when it was sent, and about 95% of the time it tells you when it was delivered. Additional information is not available on Priority Mail shipments at this time.

Where do your shipping charges come from?
     We get our shipping costs directly from UPS and the U.S. Postal Service websites based upon the shipment weight and delivery location. We send all shipments insured with delivery confirmation (Priorty Mail) or with tracking (UPS). Parcel Post (first class mail) is not currently offered as it has no tracking or delivery confirmation capabilities.

What shipping methods do you use?
     We currently offer USPS Priority Mail, UPS, FedEx and truck shipment options. Our web server automatically contacts the UPS, FedEx and US Postal Service computers to determine the current rates and provides you with shipping cost once you add a product to your cart and enter your delivery zip code. These rates are based upon the weight of the items being shipped.

How long will it take to get my order?
     We normally ship all orders within one business day of the date the order is placed. If we do not have an item in stock, we will then attempt to ship the items directly from the manufacturer. If this is the case with your order, the status will be updated to "Direct Shipment from Manufacturer." Typically, this adds 1 - 2 days to the time it takes to ship out, and the actual transit time could be more or less than the estimate on the website.

Some manufacturers have minimum orders. If the order does not meet the minimum (or is shipping via US Priortiy Mail) we will order it into our warehouse. The order status on such an order would be "On Order from Manufacturer." This typically takes between 2-7 business days before we are able to ship to the customer.

Once we have shipped your item, if you're sending via UPS or FedEx, there is a guaranteed delivery time.

UPS does not count weekend days as days towards delivery.
Ground is typically 1 - 5 days from the shipping date, depending upon location. An estimate is given at the time of your order. Please keep in mind that the day an item is shipped is not included in the counting.
2nd Day Air is 2 days from the shipping date, excluding weekends and holidays. For example, an order shipped on Friday will be delivered on Tuesday.
Next Day Air is the next business day from the shipping date. Weekends and holidays are excluded.
Priority Mail does not have a guaranteed delivery time. Generally, it takes 2 - 3 days from shipment, but there can occasionally be delays. Our average priority mail shipment takes 2.6 days. Priority mail does delivery on Saturdays.