ToolBarn.com - Your Construction Connection
Tools and accessories for the contractor and home owner.
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Checkout Problems
Credit Card Questions
International Customers
     Do you ship to international addresses?
     Can I have my item shipped to an exporter?
     Why don't you ship outside the United States?
Inventory Questions
Order Status Questions
Ordering Options
Product Catalog Questions
Return Policy
Security Questions
Shipping Questions
Privacy Policy
Typographical Errors

Do you ship to international addresses?
     At this time, we only ship to the U.S. and minor outlying islands. The requirement is that the shipment can be validated by using the industry standard Address Validation System (AVS) through the credit card issuer, so the payment must be made by an account through a U.S. bank. For U.S. Territories, most of the banks are in compliance with these requirements, and shipments will be made by Priority Mail unless specific other arrangements are made in advance.

Can I have my item shipped to an exporter?
     Unless your exporter is set up as the billing address for your credit card, and your credit card is issued from a U.S. bank, we have no way of authenticating the order with the card issuer. In nearly all cases, we cannot ship to an exporter because of the liability involved.

Why don't you ship outside the United States?
     There are a number of reasons we do not ship outside the United States. The main reasons being credit card security and import-export regulations. While we understand your frustration finding a wide variety of tools, parts and accessories at reasonable prices, we do not feel that the massive amount of extra manpower is justified at this time.

What are our customers saying?
"We have received our Dewalt Right angle drill . Thank you very much for the followup letter. We appreciate the help and mostly, the lowest prices on the web! I will definitely be using the ToolBarn. com site for all my tool purchases in the future."

- Customer from aol.com

 
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